Find the help

You need

If there is an imminent danger or risk of harm call 000 for emergency help from Police and Ambulance. If you or someone you know is experiencing violence and need crisis support or help, please visit SAFER support services for information and resources. To find other local services near you please contact one of the support hotline numbers below.


Counselling and support



1800 737 732

24 hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault. Call toll-free 1800 737 732.

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13 11 14

Lifeline has a national number who can help put you in contact with a crisis service in your State. Anyone across Australia experiencing a personal crisis or thinking about suicide can call 13 11 14.

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Men's Referral Service

1300 766 491

This service from No to Violence offers assistance, information and counselling to help men who use family violence. Call 1300 766 491 if you would like help with male behavioural and relationship concerns.

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Mensline Australia

1300 789 978

Supports men and boys who are dealing with family and relationship difficulties. 24/7 telephone and online support an information service for Australian men. Call 1300 789 978 for help.

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Kids Help Line

1800 551 800

Free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 in Australia. Call 1800 551 800 for help.

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Relationships Australia

1300 364 277

Support groups and counselling on relationships, and for abusive and abused partners. To be connected to the nearest Relationships Australia, call 1300 364 277 (for the cost of a local call).

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Aboriginal Family Domestic Violence Hotline

1800 019 123

Victims Services has a dedicated contact line for Aboriginal victims of crime who would like information on victims rights, how to access counselling and financial assistance.

Call the hotline for help

Sikh Helpline Australia

The ‘Sikh Helpline Australia’ is an Australia-wide confidential support service for those in the Sikh community where anyone can get help, advice, counselling and information on various personal and professional issues. Call 0401 401 040 for help.

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Translating & Interpreting Service

131 450

Gain free access to a telephone or on-site interpreter in your own language. Immediate phone interpreting is available 24 hours, every day of the year, on 131 450.

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Suicide Call Back Service

1300 659 467

Free counselling 24/7, whether you’re feeling suicidal, are worried about someone else, or have lost someone to suicide. Call 1300 659 467 for help.

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Australian Childhood Foundation

1800 176 453 / 03 9874 3922

Counselling for children and young people affected by abuse. For information, email them at For counselling services, call toll-free number 1800 176 453.

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Blue Knot Foundation

1300 657 380

Telephone counselling for adult survivors of childhood trauma, their friends, family and the health care professionals who support them. Call 1300 657 380 between 9am-5pm for counselling services or email at

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National Disability Abuse and Neglect Hotline

1800 880 052

An Australia-wide telephone hotline for reporting abuse and neglect of people with disability. Call the free hotline on 1800 880 052.

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Bursting the Bubble

What's OK at Home? This website for young people has been developed by the Domestic Violence Resource Centre Victoria. It has been designed to help people understand what family violence is, why it happens, how to recognise it and how to help others who are experiencing it.

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Smartphone financial & personal safety app

Penda is a free, national app with legal, financial, and personal safety information and referrals for women who have experienced domestic and family violence. Domestic violence service apps should only be downloaded if you have safe, secure control and access to your phone.

Download the app


Smartphone support services app

Daisy is an app developed to connect people experiencing violence or abuse to services in their local area. The app includes safety features to help protect your privacy. However, domestic violence service apps are only recommended to those who have safe and secure access to their phone.

Download the app


Safe Relationships Project

1800 244 481

Provides men and women who are experiencing domestic violence in same sex relationships with support, advocacy, referral and legal information. Call free number 1800 244 481 for help.

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National Police Assistance Line

131 444

Some police stations have an LGBTIQ liaison officer (known as GLLO/gay and lesbian liaison officer).

Call the Police Assistance Line


The Supernova Project

The Supernova Project is a global effort that aims to contribute to addressing abuse within the LGBTQIA+ communities. They aim to empower queer people around the world who are experiencing domestic abuse by providing a queer friendly platform of information and support.

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Another Closet

1800 656 463

Online resource with information and referral details on LGBTIQ domestic and family violence. Includes information for supporting a friend or family member. Call free number 1800 656 463.

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The Gender Centre

02 9519 7599

The Gender Centre offers a wide range of services to transgender and gender diverse people, their partners, families and friends. Call between Monday–Friday on 02 9519 7599 for help services.

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OII Australia – Intersex Australia

Promoting human rights and bodily autonomy for intersex people, and providing information, education and peer support.

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Other resources


Free food and local services

A list of free meals, discounted food hampers and other local services can be found here.

Ask Izzy

Ask Izzy is a great way to find help specific to your situation, tailoring advice through a series of options.

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Ipswich Community Directory

Provides a number of local resources for the Ipswich region.

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